WP Chat On Safari Update Issues

Damianne P (Automattic)

Oct 12, 11:17 UTC

Hi Melinda,

The login in issue happened today when trying to a leave comment. I write my comment, try to hit send it says I’m not logged in. When I go to log in, it takes me to a site I don’t see regularly but does have my correct gravatar.
DOES THIS MAKE SENSE?

This sounds like a common problem we’re seeing with the latest Safari updates, if that’s what you’re using.

If you are using Safari, try changing your preferences by going to Safari > Preferences > Privacy, and unchecking the box next to prevent cross-site tracking.

If you’re not using Safari, then please let us know which browser you’re using and we can try and take a closer look.

In the meantime, if there’s anything else we can help you with please let us know.

Best,
Damianne P
Happiness Engineer

Learn more about the features of your plan on WordPress.comhttps://en.support.wordpress.com/plan-features/

Categories: WordPress

2 Comments »

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