89% Of Blind Riders Are Being Denied A Ride By Lyft And Uber
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89% Of Blind Riders Are Being Denied A Ride By Lyft And Uber

Looking for the Light

I could not believe it when I heard on the national news that 89% of blind riders were being denied a ride by Lift and Uber. This looks like a driver issue with the service dogs and not wanting them in the vehicle. This behavior is against the law not to mention the company’s policies. The riders have a way to report a driver but those interviewed said nothing happened. One woman even recorded a driver refusing her a ride after she had already reported this behavior to Lyft. Rideshare companies are condoning this behavior and are accountable for the driver’s decisions. I’m sure there is a loophole in there that needs closing.

This type of behavior and failure to accommodate the blind is a Class Action lawsuit that is way overdue. I’m shocked no one has sued the companies for breaking the law and doing nothing when its customers report a driver. Don’t get me wrong, I’m not one to say jump on a lawsuit, quite the opposite but this is not a frivolous issue. If the ride-share companies refuse blind riders they need to lose any government contracts they may have and if cities have a choice to allow the rideshare company to do business in the city, they need to reverse the approval.

I know a few people who are blind and life is challenging enough and for their transportation to refuse them a ride is shameful. Apparently, it’s been happening for years but it’s not been in the media which is typical for the media, just feed us the same day after day instead of pressing the important issues.

I feel so strongly about the issue that I created a Change.org petition that I hope you will support by going to https://www.change.org/p/require-rideshare-services-to-accept-blind-riders-with-guide-dogs/share_for_starters?just_created=true and signing.

Copy of Petition

This petition is deeply personal because it strikes at the heart of disability discrimination, a struggle that blind individuals face daily. It’s both shocking and disheartening when a company that provides a critical service like transportation discriminates against individuals with disabilities, specifically those who rely on guide dogs. According to the American Foundation for the Blind, millions of people in the US are experiencing vision loss. And many of them, depend on guide dogs to navigate and live independently.

However, troubling instances have surfaced where these individuals are refused service by rideshare companies simply because of their guide dogs. This is not only inconvenient but also unlawful – the Americans with Disabilities Act (ADA) prohibits discrimination against individuals with disabilities in all areas of public life, and that includes transportation.

Apart from being illegal, such practices are inhumane and show a complete disregard for the rights and dignity of people living with disabilities. Furthermore, it contradicts the spirit of rideshare services which aim to provide convenient and accessible transportation for everyone. All this considered, it’s high time for all rideshare companies to commit to full accommodation for blind riders with guide dogs.

We cannot allow this blatant discrimination to continue. Together, we can change this. Please sign this petition to send a strong message across: Require Rideshare Services to Accept Blind Riders with Guide Dogs.

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Require Rideshare Services to Accept Blind Riders with Guide Dogs
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My husband told me that once he signed the petition Change.org asked for a donation, a donation is not required. Change.org is a global organization that is free and as such they solicit donations. This is common but you are never required to donate or I would not work with them.

Melinda

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21 thoughts on “89% Of Blind Riders Are Being Denied A Ride By Lyft And Uber”

    1. I agree 100%. I spent the morning emailing charities, news outlets, Kamala Harris and I have a list of approx. 100 organizations or people to contact. It’s under my skin and I want justice. In reality, justice is rarely served but I work hard anyway.

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    1. I have very long list of people at the White House, gob=vernemtn agency federal and local and organizations who support the blind and disabled. Then off the the celebrity magazine and major news magazines. I can’t let this set, in just a couple of days it’s become a passion. :)

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